Feature activation

Para ativar este recurso e selecionar um tipo de auto-atendimento, acesse as configurações do PDV <pos/use/settings>, role para baixo até a seção Auto-atendimento móvel e Quiosque, e selecione um tipo de Auto-atendimento na seção Ativação de menu QR e Quiosque.

You can choose from:

Select QR menu or QR menu + Ordering to give customers access to your menu or product catalog by scanning a QR code on their personal device. The latter also allows them to place an order and make a payment.

• Click fa-arrow-right Print QR Codes to download a .pdf document with the generated QR codes.

• Click fa-arrow-right Download QR Codes to download a compressed file with the generated QR codes.

Em restaurantes <pos/restaurant/floors>, imprimir ou baixar códigos QR gera tantos códigos QR quanto o número de mesas disponíveis. Em lojas, gera apenas um código QR genérico.

To customize QR codes,

1. Scan the relevant QR code to acquire its URL.

2. Use a QR code generator (e.g., QR code monkey or QR code generator) to create a custom QR code.

When Kiosk is selected, customers can access the menu or product catalog, place orders, and pay from a self-ordering kiosk.

Once a self-ordering type is selected, the additional settings <pos/self_order/add-settings> update to fit the selected type's needs.

Additional settings

The Home buttons are displayed on the kiosk or mobile device interfaces when customers are self-ordering. To set them up, click fa-arrow-right Home buttons. Then,

1. Click New to add a new button.

2. Set the Label.

3. Enter a URL preceded by https:// to redirect customers to a specific URL when clicking the button. For instance, you might want to redirect them to a campaign video for a new product or to a contest page.

4. In the same URL column, enter /products to create a button that redirects customers to the product catalog.

5. Select the Points of Sale to ensure this button only appears on the selected POS' self-ordering interface.

6. Select a predefined Style from the dropdown menu.

Zonas de atendimento também podem ser definidas para predefinições usadas para auto-atendimento.

• Define when and how customers pay in the Pay after field. Customers can pay after Each meal or for Each order.

• The service location and payment options available depend on the type of self-ordering service and POS:

  • QR menu + Ordering:

    • Restaurants: Customers can be served at their table or the pickup zone.

      • When served at their table, they can pay after each meal or each order.

      • When served at the pickup zone, they can only pay after each order.

    • Shops: Customers can only be served at the pickup zone and pay after each order.

    • Regardless of the type of POS, customers can pay online or using any configured payment method.

  • Kiosk:

    • Regardless of the type of POS, customers can either be served at their table or in the pickup zone, but they must pay after each order.

    • The kiosk self-ordering only works with Adyen and Stripe terminals.

    • The Online Payment feature is not supported.

Veja também:

• /applications/finance/payment_providers

• ../payment_methods

Idioma

This option allows you to enable multiple languages for the self-ordering interface. The suggested languages are those already installed in Odoo. To expand the selection, add more languages:

1. Click fa-arrow-right Add Languages.

2. Add as many languages as needed to the Languages field.

3. Click Add.

4. Add those languages to the Available field.

Veja também:

/applications/general/users/language

Splash screens are introductory screens displayed when the self-ordering interface or kiosk is launched. They typically contain branding, welcome messages, or usage instructions.

• To add a splash screen image, click fa-paperclip Add images, select and open an image.

• To remove a splash screen image, hover over the image and click fa-times (Delete).

You can add multiple splash screen images at once.

Ative esta configuração para ajustar a alíquota de imposto <pos/pricing/taxes> com base em se os clientes comem no local ou levam seu pedido para ir. Em seguida,

• Fill in the field with an existing Alternative Fiscal Position;

• Create and set up a new fiscal position by filling in the field and clicking Create & Edit; or

• Create and set up a new fiscal position by clicking fa-arrow-right Fiscal Positions.

Veja também:

• pos/pricing/taxes

• /applications/finance/accounting/taxes/fiscal_positions

Esta opção permite usar uma IoT Box conectada a uma tela sensível ao toque como um quiosque de auto-atendimento.

1. Connect an IoT Box to your Odoo database.

2. Ensure a touchscreen display is connected

3. Select the IoT Box from the Launch on field.

Após conectado à caixa IoT, a tela sensível ao toque aparece como dois dispositivos separados na lista de dispositivos da caixa IoT: um display e um dispositivo de entrada de teclado.

Visualizar

Review the interface before making the self-ordering feature available to customers to ensure all settings are applied correctly. Click fa-arrow-right Preview Web interface under the Self Ordering field to ensure all additional settings <pos/self_order/add-settings> are correctly applied.