O que preciso para enviar SMS?

O uso de mensagens de texto por SMS é um serviço de compras dentro do app (IAP) que exige créditos pré-pagos para funcionar.

Quantos tipos de SMS existem?

Existem dois tipos: GSM7 e UNICODE.

GSM7* é o formato padrão, com um limite de 160 caracteres por mensagem, que inclui os seguintes caracteres:

UNICODE é o formato aplicado se for utilizado um caractere especial que não está na lista GSM7. Limite por SMS: 70 caracteres.

Quanto custa enviar um SMS?

O preço de um SMS depende do destino e do tamanho (número de caracteres) da mensagem. Para ver o preço por país, consulte: Odoo SMS - Perguntas frequentes.

O número de SMSs que uma mensagem representa estará sempre disponível na base de dados.

Como comprar créditos

Vá para :menuselection:`Definições --> Comprar créditos'.

Ou vá para :menuselection:`Definições --> Ver meus serviços'.

Mais perguntas frequentes

1. Is there an expiration time for my credits?

   No, credits do not expire.
2. Can I send an SMS to a phone number (which is not a mobile phone) because I see the icon in front of the field “phone”?

   Only if that phone number supports SMS (e.g. SIP phones).
3. Do I receive an invoice to buy my credits?

   Yes.
4. Can the recipient answer me?

   No, it is not possible to reply to the SMS.
5. What happens if I send multiple SMSs at once, but I don't have enough credits to send them all?

   Multiple SMS communications at once at are counted as a single transaction, so no SMSs will be sent until there are enough credits to send them all.
6. Do I have a history of the sent SMSs?

   A history of sent SMSs, along with all pertinent information related to its sent contacts (and the message itself), can be found in the Sent column of the main SMS Marketing dashboard (while in Kanban view).

Para obter informações mais detalhadas, selecione um SMS no painel principal (na visualização Kanban) e clique em um dos links na faixa azul acima do formulário de detalhes do SMS para saber mais.

1. Can I send as many SMSs I want at once?

   Yes, if you have enough credits.
2. If an SMS is sent to a number that doesn't exist in the list of recipients, will credits be lost?

   No, not if the phone number is incorrectly formatted (e.g. too many digits). However, if the SMS is sent to the wrong person (or to a fake number), the credit for that SMS will be lost.
3. What happens if I send my SMS to a paying number (e.g.: a contest to win a ticket for a festival)?

   The SMS will not be delivered to that kind of number, so no charges will be made.
4. Can I identify the numbers that do not exist when I send several SMSs?

   Only the ones that have an invalid format.
5. How does the GDPR regulation affect this service?

   Please find our Privacy Policy here.
6. Can I use my own SMS provider?

   Yes, but it is not possible out-of-the-box. Odoo experts can help customize a database to allow for the use of a personal SMS provider. Please check our success packs here.